Web Hosting Features To Look For
By Kevin
When you are looking for a professional web hosting service,
you want to look for certain features and services. Do not worry
about knowing exactly what all the technical terms mean,
just look for them! You should always shop around,
phone the hosting companies and ask questions as part
of your qualification process.
1. Reliability and Speed
Look for a hosting service that owns their own equipment,
with high-speed connections to multiple Internet backbones,
backup power generators and backup systems in place.
The hosting company will generally brag about their high-speed
connections and will usually guarantee 99% or better availability
of your web site.
Many hosting services are operated by resellers. This can be a good
thing if they bring better and more knowledgeable support to
their resold services. Unfortunately, many resellers do not really
have the resources or knowledge to adequately support you.
Years in business are something you should take a look at.
Three years or more is a pretty good yardstick of reliability.
If they offer a trial period, take advantage of it and actually try the service out.
2. Operating Systems
Do they use a standard operating system configuration that they
keep updated on a routine basis? If they do not, you may have trouble
getting newer scripts to work. On Linux servers, look for Red Hat,
Mandrake, Debian, SuSE, Slackware and CentOS. On Windows servers,
look for recent Windows operating systems with all patches kept current.
If they do not publish this information, email or phone them to find out.
3. Language and Database Support
They should support the key programming languages and databases
that are used by newer scripts and should keep these up to date as well.
On Linux you should look for PHP and Perl at the least.
For a database, look for MySQL. You should be allowed
at least one database. You should have your own CGI Bin.
On Windows systems, look for MS Access at the least and
MS SQL Server for power and speed. If you want to use the
Microsoft NET framework, your hosting will need to support that.
4. Support
Check their support. The minimum support is email support.
The better hosting services provide 24/7 email, ticket system
and live telephone support. Actually try their support and see
if they respond quickly enough for your needs and if their support
staff is helpful and knowledgeable.
5. FTP Access
Many inexpensive hosting services do not provide FTP access.
You will need FTP access if you plan to add much material to your website
or if you need to install scripts on your website. Also check that you can
change permissions on your files via FTP or through SSH.
6. Email
How many email accounts do they provide? Are they POP email accounts?
Can you add forwarders and email aliases? Look for web mail access
as well. The better the service, the more options they will provide for email.
7. User Control Panel
Look for a comprehensive user control panel that allows you to manage
your hosting account. The better control panels also provide automatic
script installers like Fantastico or Elefante. Cpanel, Ensim and HSphere
and Plesk are all well known and well supported. There are many more
control panels than these and they are good too, but you should probably
check them more thoroughly and take a look at their demo system if they have one.
8. Domain Names
You should be able to host at least one domain name. The better hosting
companies will generally allow you five or more domain names.
There should be no restrictions on sub-domains.
9. Statistics
Does your hosting service include a statistics program so you can
monitor your website traffic?
10. Disk Space
The absolute minimum is 50 MB, but you should be paying very
low prices for that little disk space.
11. Bandwidth
The main difference between the basic and expensive plans of any hosting
service is the amount of bandwidth allowed per month.
To figure how much bandwidth you need, multiply your visits per day X page
views per visit X average page size X 30 days.
Example: 100 visits per day, 5 page views per visit, with a page
size of 45 kb: 100 X 5 X 45 KB X 30 = 675,000 KB = 675 MB.
Try to get as much bandwidth for your dollar as possible, but beware
of web hosting services that offer unlimited bandwidth. Read the
fine print and their terms of use carefully. There is usually some kind
of restriction that you will need to be aware of.
Make sure you read up on how they charge you if you exceed your
monthly bandwidth and what upgrades they have available.
12. eCommerce
If you plan to run a shopping cart or secure payments or data
transfers on your website, you need to make sure that the hosting
service supports SSL.
Some Closing Thoughts:
Typical prices for professional level hosting range between $6.99
and $45.00 per month for a reasonable level of disk space and
bandwidth on shared hosting. Below that you are asking for trouble
because they probably do not make enough money to adequately
support their equipment, systems or you.
Windows servers are usually more expensive than Linux servers
because the Windows operating systems are not open source.
The hosting company has to pay for using them.
When you are comparing plans, keep in mind that you are getting a better
deal at $25 per month for eight domain names than $10 per month for one.
When you are looking for hosting don't be afraid to ask questions.
Good hosting services have no problem directing you to helpful
information or answering your questions in a way that you can understand.
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